Thank you for your support in 2021! We can't wait to share what we've got planned for the next few months...
We're back on deck for the new year and shipping your parcels out as usual.
Australia Post deliveries on track - no delays reported.
We use Australia Post's express service for all orders. This helps reduce occasional network delays as they deal with managing COVID safety for their team. Please plan ahead and order early for special occasions.
Spend $100 or more for free Australia Post Express thermal protected shipping in Australia.
To check on shipping costs to your area, use the shipping calculator at check out.
We're quick! When you order by 11am (Sydney AEDT), our team pack and send your order same day, subject to the shipping schedule below.
We ship early in the week to help protect your chocolate with a shorter transit.
If extreme heat is forecast, or a public holiday will interrupt shipping transit, we might hold your order to the next shipping window.
Greater Sydney: Mon - Thu
Non-metro: Mon - Wed
QLD, ACT, VIC, SA & TAS
Metro: Mon - Wed
Non-metro: Mon - Tue
Remote: Mon only
WA & NT
Metro: Mon - Tue
Non-metro and remote: Mon only
Warmer months - thermal protected: we send Australia Post Express with thermal protection so your treats arrive quickly and in the best condition.
Cooler months: we always keep an eye on the weather and consider if your order needs cool shipping materials to protect it. Simply check out, then we'll review the weather and take care of the rest.
We get it! Chocolate is essential :)
Our Zoom2u courier will collect your order from us, then drive it to your door within 4 hours.
When reviewing your cart, add a note saying when you want it delivered, then choose 'same day courier' for shipping.
Courier charges a pick up plus a per km rate. To check the rates for your area, simply select the option during check out. You'll see a live quote appear right away!
Pick up / Click & Collect is available from our Marrickville chocolate factory.
Simply order ahead of time, and we'll have your order packed and ready to go!
No shop front or drop ins as we're set up to make the chocolate magic happen in production, rather than retail.
To protect our team and customers, all collections are by appointment to manage our COVID-Safe Accredited requirements.
Your confirmation email includes a link to book your pick up time (3 hours notice required) so your order is ready and waiting for you :)
As Australia Post don't guarantee specific delivery dates, please order early to give the best chance of meeting your special occasion.
If find yourself in desperate need of amazing chocolate - like TODAY - you can pop into one of our Treat Dreams stockists.
All delivery windows shown at check out are provided directly by the courier.
Treat Dreams is in the business of creating chocolate and sends deliveries through the shipping company you choose at check out including Australia Post and VIP courier (Zoom2u).
This means we're not in control of how long a parcel takes to arrive with you and operate on the estimates shipping companies provide. While this is true at any time, it's especially true in the midst of a pandemic and record volume shipments.
As a result, shipping delays are not an eligible reason for a refund. Please consider this before buying, especially if you need an item by a particular date. Non arrival by your intended date is not an eligible refund reason.
Thank you for your understanding!
If you have any questions, please contact us.