Free shipping over $75 || Shipping from $8 || Order by 11am for same day dispatch

Shipping

Updated 28 February 2021


OPEN FOR BUSINESS

Our team are making the chocolate magic happen ahead of the Easter Bunny arriving.

We continue to produce and ship through COVID, with the safety of our customers and team as our priority. 

 

ORDER CUT OFF

Orders received by 12noon are dispatched same day, subject to the shipping regions below.

In some instances of extreme heat, or public holidays interrupting shipping transits, we may hold your order to the next shipping window.

 

SHIPPING RATES

From $8 for metro, guide below with live rates shown at check out.
Spend $75 or more for FREE AU SHIPPING.

We plan your shipping based on the weather, and ship temperature controlled to your door. 

Australia Post

Standard / Parcel Post
Metro $8 - $9.65
Wider metro $9.50 - $10.45 eg Sunshine Coast, Wollongong
Regional and heavier parcel rates shown at check out.

Express Post: best for warm weather
Metro $10.20 - $12.95
Wider metro $12.85 - $13.75 eg Sunshine Coast, Wollongong
Regional and heavier parcel rates shown at check out.

Couriers: Couriers Please or Fastway / Amarex
Metro $8.45 - $10.15
Wider metro $10.15 eg Sunshine Coast, Wollongong
Regional and heavier parcel rates shown at check out.

FREE SHIPPING
Spend $75 or more for free shipping

 

SHIPPING ETAs

Shipping ETAs
All parcel services are experiencing record volumes of shipments, resulting in delays.

As this is adding time to deliveries, shipping days and ETAs have been adjusted. 

ETAs v guarantees
All ETAs shown below are estimates, and depend on the specific courier service you choose. Estimates are based on the typical shipping experience with Couriers Please and Australia Post Express. Shipments with Australia Post Standard / Parcel Post are expected to take longer than this. 

Treat Dreams is in the business of creating chocolate and sends deliveries through the shipping company you choose at check out including Australia Post, Couriers Please, Fastway/Amarex, Zoom2u and other courier services.

This means we're not in control of how long a parcel takes to arrive with you and operate on the estimates shipping companies provide. While this is true at any time, it's especially true in the midst of a pandemic and record volume shipments.

As a result, shipping delays are not an eligible reason for a refund. Please consider this before buying, especially if you need an item by a particular date. Non arrival by your intended date is not an eligible refund reason.

Thank you for your understanding! 


QLD

SHIPS

ETA
Brisbane Mon - Tue 1 - 3 days
Other SEQ: Sunshine Coast and Gold Coast Mon - Tue 2 - 4 days
Non SEQ Mon 3 - 5 days

NSW

SHIPS

ETA
Sydney Mon - Thu 1 - 3 days
Greater Sydney incl. Newcastle and Wollongong Mon - Wed 2 - 4 days
Regional incl. Blue Mountains Mon - Tue 3 - 5 days

ACT

SHIPS

ETA
Canberra Mon - Wed 1 - 3 days
Regional Mon - Tue 2 - 4 days

VIC

SHIPS

ETA
Melbourne Mon - Wed 1 - 3 days
Regional Mon 3 - 5 days

SA

SHIPS

ETA
Adelaide Mon - Tue 1 - 3 days
Regional Mon 3 - 5 days

TAS

SHIPS

ETA
Hobart Mon - Tue 2 - 3 days
Regional Mon 4 - 5 days

NT

SHIPS

ETA
Darwin Mon 3 - 4 days
Regional Mon 4 - 5 days

 

WA - not available

Due to issues with COVID border closures and shipping company delays, we're not shipping to WA for the foreseeable future.

Please contact La Vida Vegan for all WA orders.

 

CLICK + COLLECT

Pick up
Click & Collect is available from our Rozelle location.

We don't offer drop ins as our factory space doesn't include a retail store or sales assistants. We're chocolatiers and pastry chefs here :) But when you order ahead of time, we'll have your order packed and ready to go!

To protect our team and customers, all collections are by appointment to manage our COVID-Safe Accredited requirements. Please see the details in your confirmation email to let us know when you're coming.

 

    Questions
    If you have any questions, please contact us.