Order before 11am for same day dispatch | Shipping from $8.50 | Spend $75 or more for free shipping

Shipping

SHIPPING

FREE SHIPPING on orders $75+
Spend $75 or more for free Australian shipping.
See guide below for estimates from $8.50 with live rates calculated at check out.

COOLER MONTHS (Apr - Sep/Oct): SHIPPING SCHEDULE
Order by 11am we'll ship the same day:
Australia wide: Mon - Thu
NSW & ACT: Mon - Fri

During this time we're able to ship most days of the week due to the lower temperatures around the country.

In some instances of extreme heat, or public holidays interrupting shipping transits, we might hold your order to the next shipping window.

COOLER MONTHS (Apr - Sep/Oct): SHIPPING SCHEDULE
No matter 
when you order, we always keep an eye on the weather and consider if your order needs cool shipping materials to protect it.

We love the cooler months as we're able to ship in more eco-friendly materials like cardboard, thermal insulated curb side recyclable boxes and paper padding. We may also add ice packs, insulated foil lining or upgrade your order to stronger styrofoam boxes where needed.

Simply check out, then we'll review the weather and take care of the rest.

WARMER MONTHS (Oct/Nov - Feb): SHIPPING SCHEDULE
Order by 11am we'll ship the same day:
Metro: Mon - Wed
Non-metro: Mon - Tue
Regional / rural: Mon

By bringing shipping forward to earlier in the week, we're helping protect your chocolate from sitting in a warehouse over the weekend.

In some instances of extreme heat, or public holidays interrupting shipping transits, we might hold your order to the next shipping window.

WARMER MONTHS (Oct/Nov - Feb): PROTECTING YOUR CHOCOLATE
No matter 
when you order, but especially in summer, we keep an eye on the weather and use cool shipping materials to protect your order.

In warmer months, most orders are shipped with insulated foil lining, thermal insulated boxes and/or ice bricks. For especially long or warm transits, we might upgrade your order to stronger styrofoam boxes where needed.

Simply check out, then we'll review the weather and take care of the rest.

ORDER CUT OFF
Orders received by 11am are typically sent the same business day, subject to the shipping regions below. This helps protect your chocolate from sitting in warm warehouse over the weekend.
In some instances of extreme heat, or public holidays interrupting shipping transits, we may hold your order to the next shipping window.

NEED IT ON A SPECIFIC DATE?
Sydney + 50km only: VIP same day courier service available. A courier will collect your order from us, then drive it to your door within 4 hours.
When reviewing your cart, add a note saying when you want it delivered, then choose 'same day courier' for shipping.

Other locations, or for Australia Post, we're unable to guarantee specific dates. We highly recommend you order early to give the best chance of arriving in time for special occasions. 

LOCATION

PRICE GUIDE
calculated at checkout

STATE AREA SHIPS
order by 11am
AUSTRALIA POST
STANDARD

AUSTRALIA POST
EXPRESS

VIP COURIER
arrives same day
QLD Brisbane Mon - Thu $8.50 - $10.50
2-5 days
$10.20 - $12.95
1-3 days
-
Other SEQ Sunshine Coast and Gold Coast Mon - Thu $8.50 - $10.50
2-5 days
$10.20 - $13.75
1-3 days
-
Non SEQ / regional / other areas Mon - Thu Shown at check out
3-5 days
Shown at check out
2-4 days
-
NSW Sydney metro Mon - Fri $8.50 - $10.50
2-4 days
$10 - $12.95
1-3 days
From $14
Marrickville + 50km
same day service
Greater Sydney Blue Mountains, Newcastle and Wollongong Mon - Fri $8.50 - $10.50
2-4 days
$10 - $13.75
1-3 days
Regional / other areas Mon - Fri Shown at check out
3-5 days
Shown at check out
2-4 days
-
ACT Canberra Mon - Fri $8.50 - $10.50
2-4 days
$10 - $12.95
1-3 days
-
Regional / other areas Mon - Fri Shown at check out
3-5 days
Shown at check out
2-4 days
-
VIC Melbourne incl. Geelong, the Peninsula and Ballarat Mon - Thu $8.50 - $10.50
2-4 days
$10 - $12.95
1-3 days
-
Regional / other areas Mon - Thu Shown at check out
3-5 days
Shown at check out
2-4 days
-
SA Adelaide and surrounds Mon - Thu $8.50 - $10.50
2-4 days
$10 - $12.95
1-3 days
-
Regional / other areas Mon - Thu Shown at check out
3-5 days
Shown at check out
2-4 days
-
TAS Hobart Mon - Thu $8.50 - $10.50
2-4 days
$10 - $12.95
1-3 days
-
Regional / other areas Mon - Thu Shown at check out
3-5 days
Shown at check out
2-4 days
-
NT Darwin Mon - Thu $8.50 - $10.50
2-4 days
$10 - $12.95
1-3 days
-
Regional / other areas Mon - Thu Shown at check out
3-5 days
Shown at check out
2-4 days
-
WA Perth
Mon - Thu $8.50 - $10.50
2-4 days
$10 - $12.95
1-3 days
-
Regional / other areas Mon - Thu Shown at check out
6-10 days days
Shown at check out
3-6 days
-

NOTE: COVID border restrictions have created shipping delays to all WA locations. Using Express Post is highly recommended. 
To shop local, please visit La Vida Vegan.

 

ETAs v GUARANTEES

All parcel services are experiencing record volumes of shipments, resulting in delays.

As this is adding time to deliveries, shipping days and ETAs have been adjusted. 

All ETAs shown above are estimates, and depend on the specific courier service you choose.

Treat Dreams is in the business of creating chocolate and sends deliveries through the shipping company you choose at check out including Australia Post and VIP courier (Zoom2u).

This means we're not in control of how long a parcel takes to arrive with you and operate on the estimates shipping companies provide. While this is true at any time, it's especially true in the midst of a pandemic and record volume shipments.

As a result, shipping delays are not an eligible reason for a refund. Please consider this before buying, especially if you need an item by a particular date. Non arrival by your intended date is not an eligible refund reason.

Thank you for your understanding!

 

CLICK + COLLECT

Pick up / Click & Collect is available from our Marrickville factory.

We don't offer drop ins as our factory space doesn't include a retail store or sales assistants. We're chocolatiers and pastry chefs here :) But when you order ahead of time, we'll have your order packed and ready to go!

To protect our team and customers, all collections are by appointment to manage our COVID-Safe Accredited requirements. Please see the details in your confirmation email to let us know when you're coming.

 

    QUESTIONS

    If you have any questions, please contact us.