Applications now closed, candidates will hear back shortly
Do you enjoy completing varied tasks quickly and accurately? Are you driven to support team success and improve efficiency? Experienced in administration support or office management roles and looking for an interesting role with life balance?
This role works across three small businesses, reports to one of our founders and supports our overall team. The businesses are in various stages of maturity from 1 to 5 years.
The role is initially part time (Mon-Fri, 22 hours pw, pro rata pay) to the end of the year, then full time from January 2021.
Who we are
- Treat Dreams | dairy free, ethically sourced chocolate manufacturing
- Gin Lane | Australia’s first craft gin subscription, featuring locally made, craft distillers
- Craft Drinks Market | a new online marketplace for small drinks producers
What you'll do
- Customer service administration
- Monitor and respond to email enquiries
- Manage CRM contact lists, databases and subscription changes
- Print orders and pick slips for Dispatch
- Maintain out of stock lists and notify when back in stock
- Follow up overdue shipments
- Wholesale sales administration
- First point of contact / triage contact for Sales Manager
- Maintain lead and stockist tracker
- Schedule appointments
- Create new customers in ordering system
- Input orders
- Send invoices
- Team and site administration
- Coordinate team meeting agendas and record / update actions
- Prepare / update reports eg stock sold, inventory on hand and sales forecasts
- Coordinate admin for team projects eg updating project plans, training register and safety plan
- Supplier orders eg stationery and shipping supplies
- Book site service visits
- Work collaboratively to support Founders and colleagues as needs
- Identify areas for process / efficiency improvement
To be successful in the role you’ll
- Have a minimum 2-3 years’ experience in an administration or office management roles
- Multi-task through the day
- Work quickly and accurately to meet daily tasks and deadlines, proactively considering next steps
- Effectively communicate with internal and external stakeholders
- Have used CRM software before (any kind) or can pick up new systems easily
- Be comfortable with change – as growing small businesses are always experiencing change
- Identify ways to simplify processes and share your suggestions
- Agree to follow our COVID Safe work plan
In return you’ll receive
- Salary $45,000 - $50,000pa + super
- Work locally in Rozelle (in our chocolate factory no less!) a short stroll from Darling Street shops and eateries and the Bay Run
- Chocolate seconds are often available
- Transport options:
- Close to bus transport on Victoria Road and Darling Street
- Limited untimed street parking approx 5 mins walk away
- A COVID Safe work environment with strict distancing measures
The role is initially part time (Mon-Fri, 22 hours pw, pro rata pay) to the end of the year, then full time from January 2021.
Apply
Applications now closed, candidates will hear back shortly.
The application is mobile responsive, however does require a resume to be attached, so desktop can be easier.
Our differences keep us interesting
We believe the way we treat each other is just as important as the work we do and what we create.
Your gender, sex life, skin colour, age, gods or even that famous person you know don't make a difference here. We run a progressive and open-minded team and look for people who help build a great culture built on mutual respect.
So if you're smart, good at what you do and work hard, let's chat!
